We dispatch our orders from two locations. We send all NZ orders from our NZ studio located in sunny Nelson. (sale stock dependant)
All Australian & International orders will be dispatched from our AU studio located in beautiful Byron Bay.
All orders placed before 12 noon will be shipped the same day. If you place an order after 12 noon we will dispatch your items the next business day - This excluding weekends and public holidays.
|New Zealand Standard Shipping||1-2 business days (excludes rural)|
Australia Standard Shipping
3-6 business days
|2-3 business days|
|International Standard Shipping||
5-18 business days*
|International Express||4-10 business days*|
Please note that your order may be delayed by circumstances beyond our control. If you need your order quickly, please select express shipping on checkout.
*From time to time orders may be delayed in customs. This is beyond our control and we do our best to make sure everything goes smoothly.
International shipping costs do not include any duties and taxes which may be applied by customs when your order arrives in your country.
HOW CAN I TRACK MY ORDER?
Once your item is dispatched we will send you an email containing your tracking number and a link to the courier service provider.
Any other inquiries please email: email@example.com